Find Answers to Your Janitorial and Cleaning Service Questions Here

That really depends on foot traffic, industry, and how you want your business represented. Some facilities need daily service; others need weekly or customized schedules. Once we see your space, we can recommend what actually makes sense—not a cookie-cutter plan.

Janitorial services can mean different things depending on the company. We focus on the essentials that actually matter—sanitation, consistency, and accountability—but what’s included is best determined after we understand your facility and expectations.

Yes, and that distinction matters. Office cleaning is just one piece of commercial cleaning. Many facilities need a broader approach that includes floors, restrooms, high-touch areas, and sometimes industrial spaces—that’s where experience really shows.

We do. But more importantly, we don’t just “spray and leave.” Disinfection has to be done correctly, at the right frequency, and in the right areas—otherwise it’s just for show.

It depends on the size, condition, and type of carpet. We focus on minimizing downtime, but we won’t rush a job that needs to be done right. We’ll walk you through timing once we see the space.

When done properly, yes. We use professional-grade methods designed for occupied buildings. The key is using the right process—not just equipment—and that’s where experience matters.

High-traffic offices may need more frequent service than you’d expect. Waiting too long can shorten the life of the carpet. We usually help clients strike the right balance between appearance, health, and budget.

Warehouses, manufacturing plants, distribution centers, and large facilities all fall into this category. If dust, debris, or heavy use is part of daily operations, industrial cleaning is usually necessary.

Sometimes yes, sometimes no—it depends on safety, equipment, and workflow. That’s something we assess carefully so cleaning doesn’t interfere with production or put anyone at risk.

Facility cleaning often includes common areas, restrooms, floors, offices, and operational spaces. The real difference is how it’s managed—consistency and follow-through are what separate average service from professional service.

There’s no single answer—concrete condition, traffic, and usage all matter. Some floors need degreasing; others need restoration. That’s why we don’t quote floor work without seeing it first.

Concrete restoration improves damaged or worn concrete without full replacement. It can involve repairs, resurfacing, or polishing—but the right approach depends on how the concrete is being used.

In many cases, yes. Restoration can be more cost-effective and far less disruptive. But it’s not always the right solution—we’re honest about that after evaluating the surface.

When done properly, it can last years. The key is using the right materials and understanding how the space is used—forklifts, foot traffic, moisture, and weight all matter.

They do, but far less than many other flooring types. Proper maintenance keeps them looking sharp and prevents premature wear—we usually help clients set that up from the start.

Tile is easy. Grout is where the real work is. If grout isn’t cleaned properly, floors never look truly clean—no matter how much you mop.

High-traffic spaces often need deep cleaning more often than people realize. Waiting too long usually means more labor and higher cost later.

Yes—tile, concrete, VCT, and other hard surfaces. Each requires a different approach, which is why one-size-fits-all floor cleaning usually falls short.

Absolutely. Office furniture collects more dirt and bacteria than most people think. Cleaning it properly extends its life and improves indoor air quality.

It varies based on material and condition. We focus on effective cleaning with minimal disruption—but we won’t cut corners to save time.

When used in the right situations, yes. It’s not always the best method, though—choosing the wrong process can leave carpets looking clean but still dirty underneath.

Pricing depends on size, condition, frequency, and scope. We don’t guess—we evaluate. That’s the only way to price fairly for both sides.

Every client we work with has a customized plan. Facilities are different—your cleaning plan should reflect that.

Yes. But more importantly, our processes and people are reliable—insurance is the backup, not the plan.

Absolutely. Many of our clients prefer after-hours or weekend service so their operations aren’t interrupted.

If you’re asking that question, there’s usually a reason. Missed details, inconsistency, and lack of communication are common signs—we hear it every week.

We serve Durham, Cary, Raleigh, and surrounding areas—but the real question is whether we’re the right fit for your facility. That starts with a conversation.

The next step is simple—we take a look at your facility, talk through your goals, and decide if it makes sense to work together. No pressure, no guesswork.